ORDERS BELOW £20 WILL BE CHARGED £2.95 FOR POSTAGE
PLEASE ALLOW 1 DAY FOR PROCESSING YOUR ORDER
DELIVERY WILL BE 3 WORKING DAYS
FRESHLY ROASTED TO POST
** NERD ALERT **
YOU WILL RECIEVE THE COFFEE WITHIN TWO WEEKS OF IT BEING ROASTED
THIS IS BECAUSE IT IS TOO FRESH IN THE FIRST WEEK AFTER ITS ROAST DATE TO CONSUME
DUE TO THE NEED FOR IT TO LET OFF IT’S CO2 AND “DE-GAS”
WHICH HELPS TO ENSURE THAT WHEN THE COFFEE ARRIVES WITH YOU IT IS AT ITS OPTIMUM FLAVOUR
SHIPPING TABLE
|
ORDERS UNDER £20 |
COST |
|
UK TRACKED 2 DAY DELIVERY |
£2.95 |
|
ORDERS £20 & OVER |
COST |
|
UK TRACKED 2 DAY DELIVERY |
Free delivery |
RETURNS
WE DO NOT ACCEPT RETURNS OF COFFEE ORDERS OR GIFT SUBSCRIPTIONS, IF YOU ARE UNHAPPY WITH YOUR PURCHASE
PLEASE CONTACT US VIA EMAIL AT GREG@KINCOFFEE.CO.UK AND WE WILL DO OUR BEST TO MAKE YOU HAPPY
AS COFFEE IS A CONSUMABLE GOOD WE ARE ONLY ABLE TO REPLACE OR REFUND COFFEE IF IT IS FAULTY OR DAMAGED IN ANY WAY
THIS DECISION WILL BE SUBJECT TO ASSESSMENT BASED ON THE INFORMATION YOU HAVE PROVIDED
WE OFFER A 14 DAY RETURNS PERIOD ON ONLINE ORDERS FOR MERCHANDISE
AND EQUIPMENT (BESPOKE CONSUMABLE PRODUCTS SUCH AS COFFEE OR GIFT
SUBSCRIPTIONS CANNOT BE RETURNED). IF YOU WISH TO RETURN AN ITEM FOR A REFUND
YOU MUST NOTIFY US BY EMAIL WITHIN 14 DAYS OF THE DATE OF DELIVERY AND RETURN
THE ITEM UNUSED AND IN ITS ORIGINAL PACKAGING. YOU WILL HAVE A FURTHER 14 DAYS
TO RETURN THE ITEM AND YOU WILL BE RESPONSIBLE FOR PAYING YOUR RETURN SHIPPING
COSTS.
REFUNDS WILL ONLY BE GRANTED FOR PRODUCTS RETURNED UNUSED
AND IN THEIR ORIGINAL PACKAGING. YOU WILL BE RESPONSIBLE FOR THE COST OF
POSTAGE, PLEASE ENSURE YOUR RETURN IS INSURED WITH PROOF OF POSTAGE.
SHIPPING COSTS ARE NON REFUNDABLE, IF YOU RECEIVE A REFUND
THE COST OF SHIPPING WILL BE DEDUCTED FORM YOUR REFUND.
WE WILL ACCEPT RETURNS OF EQUIPMENT AND FAULTY GOODS AS LONG
AS THEY ARE UNUSED AND RETURNED IN THEIR ORIGINAL PACKAGING. IF THE ITEM HAS
BEEN DAMAGED IN ANY WAY OR SHOWS SIGNS OF USE YOU MAY BE ENTITLED TO A REDUCED
REFUND.
CONTACT GREG@KINCOFFEE.CO.UK
FOR RETURNS.
DAMAGED ITEMS
IF YOU RECEIVE YOUR ORDER AND IT IS DAMAGED PLEASE CONTACT GREG@KINCOFFEE.CO.UK WITH IMAGES OF THE
DAMAGED ITEM AND PACKAGING AND WE WILL DO OUR BEST TO RECTIFY THE SITUATION.
MORE INFORMATION ON THE LAW CAN BE FOUND HERE https://www.citizensadvice.org.uk/consumer/changed-your-mind/changing-your-mind-about-something-youve-bought/
PLEASE DO NOT SEND YOUR ITEM BACK TO THE MANUFACTURER AS YOU WILL NOT RECEIVE A REFUND.
* We reserve the right to adjust our shipping rates at any time without prior notice. By purchasing goods from our website you are agreeing to the terms and
conditions of the website and the shipping rates shown at checkout. Please contact us if you have any queries on shipping rates.
** Products purchased at kincoffee.co.uk are not for resale unless expressly agreed in writing by KIN COFFEE Ltd **
